Frequently Asked Questions

We offer a variety of spacious 1, 2, and 3-bedroom apartment homes with open-concept layouts. Each home features modern finishes such as quartz countertops, stainless steel appliances, and vinyl plank flooring. Contact our team or view the Floor Plans page to explore current availability.

​​​All apartments at Meritum Sonoran Desert come equipped with stainless steel appliances including a fridge, oven, stove, microwave, dishwasher and garbage disposal.

​Yes, enjoy the convenience of having a washer and dryer in your apartment home. 

Meritum Sonoran Desert is a pet friendly community. We are happy to welcome your furry family members into our community. Please see our pet policy for more details about restrictions or pet rent that may apply.

Meritum Sonoran Desert offers ADA apartment homes, please contact our team for current availability. We do not have an elevator onsite, however our community amenities are all accessible at ground level.

​Meritum Sonoran Desert is located in Phoenix’s North Gateway neighborhood. Our apartments are near major employers like TSMC and HonorHealth Sonoran Crossing Medical Center, with easy access to I-17 and Carefree Highway for a simple commute. You’ll be minutes from the Shops at Norterra, Happy Valley Towne Center, fantastic dining, and the Sonoran Desert Preserve where miles of hiking and outdoor adventure await. Meritum blends modern convenience with the natural beauty of North Phoenix.

​​Yes, all apartment homes at Meritum Sonoran Desert come with one assigned, covered parking space. Guests can visit and park in any uncovered, unmarked parking space. View our property map here. 

​​​​Yes, we are pleased to offer several EV charging stations throughout the community.

Yes! Meritum Sonoran Desert hosts monthly resident events ranging from happy hours, breakfast on the go, pool parties, and other fun seasonal events to bring our community closer together. 

Meritum Sonoran Desert has two resort-style pools throughout the community equipped with cabanas and loungers for year-round usage. Residents can also enjoy our hot tub when cooler months roll around. View our full list of amenities here. 

​Yes, Meritum offers a dog park for all residents to use and enjoy! There’s also a helpful dog washing station with water bowls nearby too.

​Yes. Meritum Sonoran Desert is a smoke-free community to help maintain a healthy, comfortable living environment for all residents.

Yes, at Meritum Sonoran Desert our team provides flexible lease lengths to fit the needs of our residents. Contact our leasing team to learn what our current lease options are.

Furnished apartments are available through our partner, CORT. Please contact the CORT team here for current options and availability.

You can apply directly through our website or contact our leasing team for assistance. We’re happy to walk you through the application process and answer any questions along the way. 

Rent includes our Live+ amenity bundle. Residents are responsible for water and electricity based on usage. A portion of the common area utilities are also billed to residents and may vary month to month. 

Live+ is a convenient amenity bundle included in rent for $135 per month, providing fast, reliable internet, doorstep waste service, and common area electricity used throughout shared spaces and amenities. Learn more about Live+ here.

At Meritum Sonoran Desert, residents will be invited to join our online resident portal where they can setup notifications and alerts about community updates, maintenance requests, and schedule rent payments. 

Yes, call or stop by our leasing office during office hours to visit our friendly and professional staff from IDM Residential. Our team is here to help answer any questions or concerns that may arise before or during your residency. We also provide 24-hour emergency maintenance for added peace of mind.

We’re here to help make your move-out as smooth as possible. Your notice to vacate must be submitted in writing according to the requirements of your lease. Please review your lease or contact our onsite team to confirm your specific notice requirements.

Before moving out:

• Remove all personal belongings, including furniture and large items. Please do not leave furniture or other large items in community trash or common areas.
• Leave your apartment home clean and tidy, including kitchens, bathrooms, floors, and surfaces.
• Return all keys, fobs, and other community-issued items as instructed.
• Provide a forwarding address and update your address with USPS.
• Discontinue utilities held in your name effective on your move-out date.

Completing these steps can help make your move-out and final account process as seamless as possible.

Any applicable move-out or cleaning charges are outlined in your lease agreement. Cleaning needs are assessed based on the condition of your apartment home after move-out and may be classified as standard or heavy cleaning. Please refer to your lease for details about applicable charges and contact our onsite team with questions before moving out.

Carpet, paint, and the overall condition of your apartment home will be evaluated after move-out. Carpet may require standard or heavy cleaning, and replacement may be necessary depending on its condition. Painting or other charges may also apply based on the condition of the apartment and the terms of your lease. Removing all personal belongings and leaving your apartment clean and tidy can help make the final inspection and account process smoother.

After move-out, your apartment home and account will be reviewed. Any applicable charges may be deducted from your security deposit, and you will receive a final account statement along with any remaining refundable balance within the timeframe required by applicable law. Please note that certain charges outlined in your lease may be non-refundable.

Utility billing often runs behind due to provider billing cycles. As a result, you may receive final utility charges after you have moved out for services used before your move-out date. Any applicable outstanding utility charges may appear on your final account statement. This is similar to the delay you may experience before receiving your first utility bill after moving in.

Before moving out, our onsite team can help with questions about submitting your notice, move-out procedures, and returning keys, fobs, or other community-issued items. After move-out, questions about your final account statement, charges, or remaining balance can be directed to [email protected].

If a balance remains after your final account statement is issued, payment will be due by the date provided. Your balance may include applicable cleaning, repairs, final utility charges, or other amounts outlined in your lease agreement. If you paid a discounted move-in deposit, that amount may not cover the full balance of applicable move-out charges. Depending on your final account and the condition of your apartment home, an additional balance may be due.

All keys, fobs, and other community-issued access items should be returned as instructed by our onsite team when you move out. Before your move-out date, check with our team for specific return instructions and to confirm that you have accounted for all community-issued items. Charges may apply for items that are not returned, as outlined in your lease agreement.

Yes! If your needs are changing, but you’d like to continue calling an IDM community home, you may have options to transfer to another apartment within your current community or move to another IDM community. 

Whether you’re looking for a different floor plan, location, or apartment that better fits your needs, explore IDM communities in other cities to see where else you can call home. 

Transfer requirements, availability, and applicable fees may vary, so please contact our onsite team to discuss your options before submitting your notice to vacate.